Please feel free to contact us with your questions and inquiries about our ignition interlock devices.
Toll-free Customer Service: 1-800-521-4246
Contact Center Hours: Monitech provides professional customer support 24 hours a day, 7 days a week.
Office Hours: Monday thru Friday (except major holidays) 8:00am – 5:00pm.
Service Center Hours: Opening times may vary depending on the location. Call our Customer Contact Center for details.
(Emails should not be used for time sensitive inquiries. We recommend you call the toll free customer service number at 1-800-521-4246.)
Fax: (919) 459-1701
215 Southport Drive
Morrisville, NC 27560
24 Hour Emergency Assistance:
Monitech personnel are available for emergency calls requiring immediate startup assistance 24 hours a day, seven days a week by calling 1-800-521-4246. Please direct all other questions, requests and appointment changes to the Monitech office during regular business hours.
Warranty Service Calls:
Monitech provides warranty service calls that are available within the boundaries of North Carolina and are made within 48 hours.