If your Monitech system needs service.
If service is needed, you can drive your vehicle to the nearest Monitech Service Center. If the vehicle cannot be driven, you may elect to have it towed (at your expense) to the service center instead of dispatching a service technician to your home or other vehicle location. Please note that when a technician is dispatched to a location outside of a service center, mileage charges and service fees may apply.
A technician will download all information from the control module, which will inform him of the reason for the difficulty. If the defect is covered by warranty, there will be no charge for this service. If the issue is not warranty related, then standard service fees will apply.
At the time of service, payment will be collected. Payment may be made by cash, personal check, Visa or MasterCard.
Installing your Monitech system.
Monitoring your Monitech system.
If your Monitech system needs service.
When your interlock program ends.
More about a voluntary removal.
How much will my Monitech device cost?
What happens if there’s a problem or I have questions about my Monitech system?