If service is required, and the vehicle can be driven into the Monitech Service Center, your are required to do so. If the vehicle cannot be driven, you may elect to have the vehicle towed (at your expense) to the service center instead of dispatching a service technician to your home or other vehicle location.
The technician will download all information from the control module, which will inform him of the reason for the difficulty. If the defect is covered by warranty, there will be no charge for this service. If the issue is not warranty related, then standard service fees will apply.
At the time of service, payment will be collected. Payment may be made by cash, personal check, Visa or Master Card. We do not currently accept any other credit cards.
