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Try switching out the mouthpiece with a new one. Repeat the same warm up technique as described previously.

Did this resolve your issue?

No Yes

Were glad we could resolve your issue online. We’d like to assess whether we're doing a good job keeping valued customers like you happy. If you can take a minute and let us know how we're doing, we'd appreciate it.

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Disconnect the samplehead for five minutes and try testing again. Did this resolve your issue?

No Yes

Were glad we could resolve your issue online. We’d like to assess whether we're doing a good job keeping valued customers like you happy. If you can take a minute and let us know how we're doing, we'd appreciate it.

Fill out my online form.

We're sorry but we're unable to resolve your issue online at this time. Please contact us at (800) 521-4246 for further assistance. If the problem you were looking for wasn't listed, please let us know so we can add it in the future.

Fill out my online form.

Were glad we could resolve your issue online. We’d like to assess whether we're doing a good job keeping valued customers like you happy. If you can take a minute and let us know how we're doing, we'd appreciate it.

Fill out my online form.

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My device is giving me recall number: 5046
One of my buttons is not working.
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